(This position requires relocation to Waterville, ME. Relocation assistance can be discussed as part of the offer process.)
The Senior Catering Manager at Colby College oversees the seamless execution of all catering events, ensuring exceptional service from start to finish. This role combines sales, event planning, staff management, and operational expertise to deliver outstanding culinary experiences.
Key Responsibilities:
- Event Operations:
- Coordinate and oversee all catering events, including planning, setup, delivery, service, and cleanup.
- Ensure accurate invoicing and communication for every event.
- Staff Leadership:
- Recruit, train, and schedule a diverse team of 5–10 hourly staff, including delivery and culinary personnel.
- Foster a professional and collaborative work environment.
- Customer Service:
- Build strong relationships with clients and ensure their expectations are exceeded.
- Respond to customer requests, changes, and feedback promptly and professionally.
- Culinary Program Support:
- Collaborate with culinary teams to maintain high standards and sustainability in menu offerings.
- Financial Management:
- Monitor budgets, control costs, and analyze financial performance for catering operations.
- Marketing and Sales:
- Promote catering services, manage client profiles, and maintain the web-based ordering system for efficiency.
- Special Events:
- Lead planning and execution of high-profile or complex events.
Preferred Qualifications:
- Associate degree or equivalent experience in hospitality or a related field.
- Two years of experience in catering, hospitality, or a similar role.
- Passion for sustainability and sustainable food practices.
- Strong proficiency in word processing, spreadsheets, and professional email communication.
- Ability to interact with diverse clientele efficiently and warmly.
- Self-motivated with excellent problem-solving skills and the ability to work independently.
- Knowledge of uniform and personal protective equipment standards.
This role offers an opportunity to be a vital part of Colby College’s vibrant catering program, creating memorable events in a dynamic and collaborative environment.
(This position requires relocation to Waterville, ME. Relocation assistance can be discussed as part of the offer process.)
